Returns & Exchanges

At Sven's Island, we stand by the purity and potency of our natural skincare; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Email our customer care team with your order number and the reason for your return to receive an official Return Authorization.

• 2.
  Prepare the Package

  Securely pack the unused portion of your product in its original recycled packaging to ensure it arrives back at our island headquarters safely.

• 3.
  Ship the Item

  Affix the provided shipping label to your parcel and drop it off at any authorized postal service location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process a full refund to your original payment method within 5-7 business days.